Q1: What server accessories do you mainly supply?
A: We offer a full range of server core components, including:
GPU (NVIDIA Tesla/AMD Instinct series)
CPU（Intel Xeon/AMD EPYC）
Storage Devices (Enterprise SSD/HDD/NVMe)
Network components (high-speed NICs/Fibre Channel cards)
Other key accessories (RAID controllers, power modules, etc.)
Q2: What exactly does the warranty policy include?
A: We offer an industry-leading 3-year warranty:
✓ Coverage: Product performance failure (non-human damage)
✓ Response time: Issue a solution within 48 hours
✓ Global applicability: Support cross-border RMA service
✓ Extended warranty option: Upgrade to 5 years (to be confirmed at time of purchase)
Q3: How to apply for after-sales service?
A: Complete the after-sales process in three steps:
Submit a request: Send the SN code and fault description through the official website ticket or email
Quick diagnosis: The technical team confirms the problem remotely within 2 hours
Solution: Replacement/Repair (5 working days in China, 10 working days overseas)
Q4: Is product compatibility support available?
A: Yes! We offer:
Free pre-order consultation: Adaptation accessories are recommended according to your server model
Compatibility Reports: Request test data with major servers such as Dell/HPE/Supermicro
Q5: What is the MOQ?
A: We support flexible procurement:
Sample order: minimum order of 1 piece (some models support free test prototype)
Bulk Purchases: Enjoy tiered price discounts
